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Thrustmaster T300 Issue

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Thrustmaster T300 Issue

Post by mykill on 2nd May 2015, 13:30

Hey guys,

I've just bought myself a brand new Thrustmaster T300 Ferrari GTE Wheel Smile
I need help though from anyone who owns either one of these or a T300RS.
My one has a flaw... The shaft that the wheel is mounted on, comes out of the housing at a slight angle. I didn't notice this and spent ages thinking the centering of the wheel was off. Even after adjusting this it just didn’t feel right.. It’s kinda like I’m sitting at an angle to the wheel. After I noticed the flaw, I think this explains the weird feeling I’ve been getting.

I’m not impressed. It's something I’ll get used to but since it's less than 7 days old, now is the time for me to return it for a replacement (Takealot). Are they all like this or am I just unlucky?
I'll try to insert some images here (if I figure it out), and if you can see them I’d say it’s about 2mm difference from side to side at the base. Not much, but this leads to a greater offset the further you go from the base and I feel it is noticeable.
My brother had a go on the wheel earlier this morning and without him even knowing about this issue, the first thing he said is “hey man, why’s it not centered?’.

I don’t want to return it if the replacement will be the same. As I say I’ll probably get used to it, even though it’s somewhat frustrating. I could probably open it up and adjust it, but this will wreck the warranty, so is not an option for now.

Any thoughts from fellow T300 owners?

On a side note the feel, look, quietness, and feedback effects from the wheel are good, and I’m finally able to enjoy Game Stock Car’s awesomeness!

Thanks!
Mike

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Re: Thrustmaster T300 Issue

Post by mykill on 2nd May 2015, 13:31

No idea how to insert images Sad

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Re: Thrustmaster T300 Issue

Post by Kevin on 2nd May 2015, 13:46

Gus or Denis are the guys to talk to. They will help today sometime. They both racing tonight, so I will involve them....hehehe

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Re: Thrustmaster T300 Issue

Post by gusjacobs on 2nd May 2015, 14:33

Hi Mike, myself and Timo bought the Thrustmaster TX wheels a few months ago and we certainly do not have the issues that you have explained. Our "wheels" are very similar to the T300 but not 100% the same.

Cheers
Gustav
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Re: Thrustmaster T300 Issue

Post by mykill on 2nd May 2015, 15:27

Thanks for the replies Kevin and Gustav.

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Re: Thrustmaster T300 Issue

Post by chad on 2nd May 2015, 15:37

Mike - maybe look at getting an exchange - Takealot are generally good with replacements

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Re: Thrustmaster T300 Issue

Post by Denis Mitchell on 2nd May 2015, 20:08

Hey Mike sorry to hear man! Sounds to me like you have a dud wheel, get it exchanged asap before the time runs out! Im sure the replacement will be awesome!!!

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Re: Thrustmaster T300 Issue

Post by mykill on 3rd May 2015, 09:28

Thanks for your replies guys...

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